30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Become a Dealer

LEARN HOW TO EXPAND YOUR CUSTOMER BASE AND INCREASE HIGHER MARGIN SALES

With over 230 retail partners currently selling our products throughout the United States, we continue to receive consistent inquiries from markets where we do not currently have a retail partner on the ground.

ElliptiGO bikes are fun to ride, easy to sell and they add meaningful incremental revenue to our retail partner’s businesses.

If you own a bike, run, fitness our other outdoor product retail business, we would love to connect.

Please complete our brief questionnaire directly through this page and one of our Territory Sales Managers will be in touch within 48 hours to talk through potential retail opportunities together.

Thanks for your interest in partnering with ElliptiGO!

Become a Dealer

To learn more about becoming an ElliptiGO dealer, please tell us a little bit about you: