ElliptiGO Voluntary Recall

Step 1: Find Your Closest Repair Center

Please complete the form in full and hit submit. Note: The recall only affects ElliptiGO models 3C, 8C and 11R purchased prior to October 16, 2013. If you are unsure which model you have, please see the descriptions below.

Your serial number should be 8 digits long.

How to find your serial number

Find your model by clicking the images below



Note: Only ElliptiGOs purchased prior to October 16, 2013 are affected by the recall. The recall only affects 3C and 8C models with serial numbers between 11-010-001 and 13-028-102 and 11R models with serial numbers between 12-005-012 and 13-024-107.
Click HERE to read the press release from the Consumer Product Safety Commission.