The company was started because one of the Co-Founders could no longer run for fitness at the age of 33 because of knee and hip issues. He wanted to run again, but without the impact. Traditional cycling didn’t get him the same workout experience or feeling of running and he hated being stuck in the gym on an elliptical machine. This is how ElliptiGO was born. Many of our customer describe the experience as like “running on air,” especially on our elliptical bikes. And we’ve heard countless stories of customers getting the “runner’s high” while riding their ElliptiGO bike. Hundreds of elite runners, 300+ university and high school programs and thousands of current and former runners have turned to ElliptiGO because it is the closest experience to running, but without the impact.
30-Day Money-Back Guarantee
We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.
If you purchased from an authorized dealer, that dealer’s return policy will apply instead.