30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded)*. Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restockable condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

*Our return policy is not applicable to customers in Alaska, Hawaii or Canada.

Scott Doucet

Where are you from originally? San Diego

What do you like to do in your free time?
Surf, snorkel, fish, backpacking

Do you have any pets? Labrador

What ElliptiGO bike model do you have at home? 11R

What is your favorite ElliptiGO model? 11R and the SUB

What is your longest or most memorable ElliptiGO ride? My most memorable rides are from the office to the top of Torrey Pines State Park and back.

What is your favorite part about working for ElliptiGO? The customer interaction and appreciation. I enjoy hearing stories of how ElliptiGO has changed their lives.

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