30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

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February 2015 Rider of the Month

February 28th, 2015 by Tennille

Simon GutierrezFebruary 2015 Rider of the Month, Simon Gutierrez

This month, we are proud to honor Simon Gutierrez as our February Rider of the Month! Simon was 2nd overall and the top Age-Graded performer (AG% 87.22) at the USATF XC Champs last month. This is no small feat, and are so proud of his accomplishments. We have been lucky to be a part of Simon’s life after he suffered knee injuries that affected his running (Medial Meniscus tear in knee followed by necrosis in the femur due to faulty surgery), and the ElliptiGO Project has helped him get back to his top running shape. “Train, don’t strain” is a perfect quote to embody Simon’s efforts. Congratulations, Simon! Don’t stop GOing, and keep up the amazing work!

Quick Facts About Simon & His Accomplishments
1. What kind of preparation did you do for the Championships, or how did your regular training help prepare you to handle the competition?
My training went well for USATF XC Championships… I got a later start in the beginning of January, but completed 1-2 quality workouts a week for about 6 weeks, and did about 80 miles total a week. I could only cross train a few times with my ElliptiGO because we had a lot of snow.

2. We know you’ve had some troubles with knee injuries. How are you doing today, and did it they affect your ability to run in the USATF XC Champs?
My knee has been fine. I try to be careful with my training, because once you get a meniscus injury it changes the dynamics of the knee.

3. What would be your advice to other ElliptiGOers who are looking to enter and train for races?
Well, I think using the ElliptiGO is the best cross training activity one can do as a runner. Physiologically is one thing, but the mental aspect of being outdoors is incredible. Other than that, it’s trial and error, depending on what events one is training for…

4. Along the same lines, do you have any tips for injured runners who want to get back on their game?
I work with a lot of injured athletes, and my biggest advice is “patience”… Make sure you rehabilitate properly, and don’t just jump back to running ASAP… We can afford time off, seasons off. Value your health, when you’re healed and able to run again, it is well worth the time invested.

5. What are your ElliptiGO-related goals for the next year?
My biggest ElliptiGO goal is to continue to share and value my relationship with ElliptiGO… I can’t wait for the ElliptiGO World Championships weekend… It’s one of my favorite weekends every year

Posted in Updates, Rider of the Month, Customer Profiles & Stories

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