There are number of battery care best practices in the manual. For best battery life, we recommend the following: – Remove the battery from the charger immediately after it reaches a 100% charge, do not let it continue charging for prolonged periods – Avoid fully depleting the battery, try to charge when it is around 50% and always try to keep it above 30% – Avoid charging the battery when it is below 50-degrees or above 86-degrees F – If you don’t need a full charge, avoid charging above 80% capacity Here’s a good article by Popular Science about battery life.
30-Day Money-Back Guarantee
We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.
If you purchased from an authorized dealer, that dealer’s return policy will apply instead.