The serial number is an 8-digit number located either on the top or bottom of your bike frame, depending on what bike type you have.
Long Stride Elliptical Bikes (3C, 8C, 8S, 11R)
Long Stride bikes are characterized by a long base with two tracks running along its sides. The pedals roll along these tracks and move in an elliptical motion.
The serial number is an 8-digit located on the round tube, between the rear wheel and the kickstand, just below the ElliptiGO patent stamp as shown in the photo.
Compact Stride Elliptical Bikes (Arc 3, Arc 8, Arc 24)
Compact Stride bikes have the word “Arc” on the bike frame, near the rear wheel.
The serial number is an 8-digit number located on the top of the frame, towards the rear wheel by the chain keeper as shown in the photo.
The Stand Up Bike (SUB, RSUB, MSUB)
The Stand Up Bike will have “SUB” decal on the rear frame by the rear wheel.
The serial number is an 8-digit number found on the top of frame near the chain keeper and will be an 8 digit number as shown in the photo.