30-Day Money-Back Guarantee
We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.
If you purchased from an authorized dealer, that dealer’s return policy will apply instead.
Can’t find a dealer or test ride convenient to your location? We’re so confident you will love your ElliptiGO bike, you can return it for any reason within 30 days of purchase for a full refund and free return shipping*.
Try it risk-free Enjoy 30 days of the best indoor/outdoor cardio workout on the market.
Easy to assemble Your bike arrives almost completely assembled so you can start riding immediately.
Free and Easy Returns Not for you? Email us and we'll share simple repacking and return instructions. (Just remember to save the box.)
Unsure which bike is the best fit for you? Our team of knowledgeable bike specialists can guide you towards the bike that will best help you reach your goals. Give us a call at 888.796.8227 or email a specialist at [email protected].
We provide easy, flexible and affordable financing so you can pay for your ElliptiGO bike over time. Pay for your order over 12 months at 0% APR or up to 36 months at competitive interest rates.
Customers who reside in the continental United States and are unable to find a convenient test ride location are given a 30-day period to assess whether an ElliptiGO bike is right for them. If the customer notifies ElliptiGO within the 30-day period that the customer does not want to keep the bike, they can have it shipped back to ElliptiGO free of charge. As long as the bike is in good condition and not obviously abused, ElliptiGO will refund everything the customer paid ElliptiGO for the bike, including shipping and taxes, meaning they will get all of their money back from the transaction.
Yes, you must purchase your ElliptiGO bike before you can try it at home for 30 days.
Your 30-day home trial period would begin the day you receive the bike.
You can return your bike for any reason. Just remember to save the original box that your bike came in, and email us to let us know you want to return your bike. We’ll share our straight-forward repacking and return instructions.
Thank you ElliptiGO!
I was in the first group of four to have run a marathon on all seven continents of the world and got through that without sustaining any serious joint injuries. However, this past year my back went and so did the ability to run. Your ElliptiGO was a Godsend! I am out on it every day possible with no wear and tear or beating on my back. I have an 8-speed here in Florida and have just purchased your new 11-speed for my home in Maine where we have many hills.
Ken V
Keeps me in top shape and injury free
I have been a physical education teacher for 25 years and grew up playing every sport that came my way. I love sports and staying fit. The ElliptiGO bikes are absolutely the best and healthiest new products to enter the sports world. I would rate them a 6 on the 1-5 scale. I still love to run, play basketball, and pole vault, and riding the ElliptiGO has kept me in top fitness condition while keeping my legs totally injury free.
Chris B
15 months on the 11r
I actually was a bit unsure of the need for the 11r (the extra gears), given the fact that there is a point of diminishing return because of the wind resistance created by the upright riding position. Whether you are a World Climbing Championship competitor, or someone who wants to compete with the road cyclists, or simply want to take advantage of an amazing ride that will improve your fitness, the 11r is the GO you need. ElliptiGO got it right with the 11r.
John P
Close to 11,000 miles!
I reviewed my 11R years ago and now have between 10,000 and 11,000 miles on it. It's still a joy to own and ride, and I love being outside, high above the ground, feeling like I'm flying, while getting such a great muscle building workout. I've put about four new chains on it and five rear tires, and three front tires. Normal maintenance items for that mileage have been performed. My 11R is bullet proof. I LOVE this exercise machine!
Patricia K
Great tool for fitness and cross training
I have had my ElliptiGO for four years and I love it! Recently moved to the 11R from my 8S for super steep climbs. Excellent cross training tool and if you only have an hour to train this is MUCH better than a bike. Did my first century ride last year and that was something I'm glad to have done but not for me again. I like fast efficient workouts and that is perfect for the ElliptiGO. I wish I could still run but my joints don't allow it. With the elliptigo I can still access the endorphins.
Anonymous
Better than ice cream
I'm a runner and was having more aches and pains with my running and was looking for another alternative/supplement to my running. The ElliptiGO has been that and so much more for me. I don't get the same aches and pains on the ElliptiGO as with running. Yes, you can push yourself and get sore muscles or over do it, but there's no pounding. It's a workout for your legs as well as core muscles. I'm starting to get back to running and the ElliptiGO has definitely kept me in shape.
Robert
ElliptiGO Stand Up bikes let you experience a highly effective cardio workout that’s easy on your body and gets you out of the gym. The upright position and low impact on your joints make for a comfortable ride that positively impacts your fitness.
Great Full-Body Workout The stand-up position of elliptical bikes engages your core and upper body in addition to your legs
Low Impact A smooth, elliptical motion provides a great workout that’s very gentle on your joints and back
Heart Healthy Burns 33% more calories than a traditional bicycle, providing a better workout in less time
Indoor/Outdoor Solution Train year-round on the road, on the trail, or on a stationary trainer
