Most United States orders will ship within 2-3 business days and most Canadian orders will ship within 3-5 business days. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by ElliptiGO Inc. or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Please note that shipping to Alaska and Hawaii is more expensive than our normal shipping rates. An ElliptiGO representative will contact you with an additional shipping quote to proceed with your order if necessary.
If there is any damage to your shipment or you did not receive your shipment, contact us within 10 days of the ship date of your order. If you do not contact us in a timely manner, we may not be to help solve your issue.
Products sold through this website are intended to be used in the United States and Canada. ElliptiGO Inc. assumes no responsibility for supporting ElliptiGO products outside of the United States or Canada or for product damage from shipping or handling that takes place after the initial delivery of the product to the customer. Transporting an ElliptiGO outside of the United States or Canada voids all warranties. If you have any questions about this policy, please contact us at: [email protected] or 888.796.8227 prior to completing your purchase.