30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at service@elliptigo.com to arrange the return, and we will send you more details.

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Support

8S Service Videos

  • Installing the ElliptiGO 8-speed rear wheel
  • How to Carry the ElliptiGO Elliptical Bicycle
  • Adjusting the 8-speed Shimano Alfine hub
  • Adjusting the Brakes
  • Removing the ElliptiGO 8S Rear Wheel
  • Adjusting the 11R and 8S Handlebar Height
  • Folding the ElliptiGO Elliptical Bike Steering Column
  • Using the Quick Releases on the 8S ElliptiGO
  • Installing the ElliptiGO Front Wheel
  • Removing the ElliptiGO Front Wheel
  • Basic ElliptiGO Bike Maintenance
  • Changing the Stride Length
  • Preventing Cross-Threading when Changing Stride Length
  • Adjusting the Chain Tension

For additional help, you can reach us by email at service@elliptigo.com and phone 888.796.8227.

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ElliptiGO World HQ
722 Genevieve St, Ste. O,
Solana Beach, CA 92075

ElliptiGO and the ElliptiGO logo are registered trademarks of ElliptiGO Inc.

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