30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at service@elliptigo.com to arrange the return, and we will send you more details.

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Getting Started

  • How easy is it to ride an ElliptiGO elliptical bicycle?
  • Taking Your First Ride on a Long-Stride or Compact-Stride Bike
  • Unpacking and assembling the Arc
  • Pre-ride checklist for the Arc
  • Unpacking Your ElliptiGO 8S or 11R Elliptical Bike
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  • Pre-Ride Checklist for ElliptiGO 3C and 8C Elliptical Bikes
  • Pre-Ride Safety Check
  • How to Carry the ElliptiGO Elliptical Bicycle

For additional help, you can reach us by email at service@elliptigo.com and phone 888.796.8227.

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ElliptiGO World HQ
722 Genevieve St, Ste. O,
Solana Beach, CA 92075

ElliptiGO and the ElliptiGO logo are registered trademarks of ElliptiGO Inc.

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