FAQS
Enthusiast
If I have a question regarding the Enthusiast Program, who should I contact?
Please send an email to [email protected] if you have any questions regarding the Enthusiast Program and we’ll get back to you within a couple business days.
Where do I conduct the test rides? At my house? At a local park?
It’s totally up to you where you conduct the test ride as long as it’s at a location that is a safe place to try an ElliptiGO bike and it supports a great experience. As an Enthusiast, you’re responsible for coordinating when and where you meet directly with the interested customer.
What kind of support will I receive from ElliptiGO?
In addition to a short training program which should take less than 30 minutes to complete, we provide Enthusiasts with a variety of resources and tools to support your success. And of course, if you don’t know an answer to a question or want to discuss a test ride, we’re more than happy to help.
How time consuming will this Enthusiast role be? How many questions and test rides should I expect?
The Enthusiast role shouldn’t consume much of your time at all. The amount of questions and test rides you receive will vary based on a variety of factors. These factors can be where you live, the number of other enthusiasts in your area, the time of year, and ElliptiGO marketing campaigns. Most likely it will be less than a handful of questions and no more than a couple of test ride requests each month.
Is there a prerequisite of requirements needed to become an enthusiast?
You must own one of the following ElliptiGO models (11R, 8C, 8S, 3C, MSUB or RSUB bike), but otherwise, we are just looking for people who love their ElliptiGO and are willing to connect with interested customers!