30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

FAQS

Handling and performance

Handling and performance

What size tubes does ElliptiGO recommend?

The acceptable tube sizes for the stock tires that come standard on our elliptical bikes are the 20” x 1.25-1.5” and the 20” x 1.5-1.75” size tubes.

How much does each model weigh?

Elliptical Bikes
11R 39.4 lbs. (17.9 kg.)
8C 44 lbs. (20 kg.)
3C 42 lbs. (19.1 kg.)

Stand Up Bikes
SUB 28.8 lbs (13.0 kg)
MSUB 34.6 lbs (15.7 kg)
RSUB 31.4 lbs (14.2 kg)

How easy are turning and braking?

Stand up bikes turn and brake similarly to traditional bicycles

What are cruising and maximum speeds?

The cruising speed on ElliptiGO stand up bikes is about 15 miles per hour. On a flat road, a strong rider can comfortably reach 20 miles per hour and a really strong rider can exceed 25mph. Stand up bike riders have a higher drag coefficient (or more air resistance) than road bikers do. This increased drag helps elliptical bike riders get their workout done in less time than it takes cyclists. It is also good for keeping speeds down during descents, as elliptical bike riders will rarely break 30mph, even on a reasonably steep descent.

How well does an ElliptiGO bike climb hills?

ElliptiGO bikes are great climbing machines, mostly because the whole system is designed for the rider to use his/her weight to power every stride. In fact, climbing is probably the best thing our bikes do. Because the ElliptiGO 11R has eleven speeds and the 8C has eight speeds, the rider can select from several gears on these models that will enable him or her to climb steep hills comfortably. The 3C model is designed to handle flats and climbs ranging up to 5% in grade like rolling hills, sloping climbs and freeway overpasses. However, if you live in a hilly area with some steep inclines, the 8C or 11R may be a better option. Click here to see a video of how well ElliptiGO bikes perform.