30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Attach Front Brake Cable

For a video demonstration on the procedure below, please here

If you cannot get the front brake cable to attach because the cable feels tight, there are a few situations that could be contributing to the problem including the brake cable not being seated at the handlebars or may need to loosen the brake cable nut.

A. Check that the brake cable is properly seated in the brake lever.
B. Check the front brake cable to ensure that it is not too tight, if it is then:

  1. Loosen the brake cable bolt (turning counterclockwise) by using a 5mm Allen wrench.
  2. Use one hand to hold the brake calipers.
  3. Let out some of the excess cable, just enough to be able to attach the brake cable noodle into the brake housing.
  4. Re-tighten the brake cable bolt (turning clockwise). See secton III C if brakes are lightly rubbing on rim.

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