30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

How do I Inflate my tires?

For a video demonstration on the procedure below, please view here.  Download the PDF.

ElliptiGO comes equipped with tubes that have a long, skinny valve called a Presta valve. These valves are commonly found on high pressured inner tubes and feature an outer valve stem and an inner valve body.

In order to inflate your tires, you will first have to unscrew the captive nut. Then, place your bicycle pump head over the valve to begin inflating. Please note that older bicycle pumps may only have the Schrader valve head (such as the type found on your car). Many bicycle pumps available at your favorite bicycle or sporting goods store will have dual heads for either Presta or Schrader valves.

You can still use a Schrader pump to inflate a Presta tube, but to do so you will need a Presta Valve Adapter. To use the Presta Valve Adapter, screw in the threaded side to your bicycle pump head, and then place the round open side over your ElliptiGO tube valve. Inflate your tires to 85-90 PSI. Although your ElliptiGO has tires rated to 100 PSI, we have found best performance and tire life optimal at 85 PSI. Re-tighten the captive nut to seal the valve.

Tire pressure will naturally decrease (especially if you haven’t ridden in awhile) so before every ride, check your tire pressure and top off if necessary. If the ElliptiGO has been sitting for a length of time, you will want to fill the tires with air prior to riding. Do not ride on an under inflated tire. This will not only cause excess wear on the tire, but also affect how the ElliptiGO handles. Also, be careful not to over inflate the tire as it could cause a blowout.

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