30-Day Money-Back Guarantee
We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.
If you purchased from an authorized dealer, that dealer’s return policy will apply instead.
The ElliptiGO headquarters are located in Solana Beach, CA. Something interesting happens every week at our headquarters, whether it’s an Olympian stopping by to ride, a call from a celebrity who wants to get an ElliptiGO bike, or a new record set by one of our athletes.
We are a small but dedicated team. We believe that ElliptiGO bikes improve our customer’s lives because we see and hear it daily. Click on the individual photos to learn a little more about each team member.
Beth Visscher Vice President of Operations
Brent Teal Chief Engineer / Co-Founder
Bryan Pate CEO / Co-Founder
Bryce Whiting Chief Enthusiast Officer
David Bruno Customer Service & Inside Sales
Erin Whiting Lead Enthusiast / Customer Service
Evan Wise Sales & Marketing Coordinator
Keri Cleeremans Service Manager
Nick Wadnal Warehouse and Inventory Coordinator
Sarah Enjem Sales Operations Manager
Scott Doucet Service Technician
Tennille Hopper Creative Director
In 2010 we launched the world’s first elliptical bike. Since then, our small and dedicated team has delivered ElliptiGOs to customers around the world. We are proud of what we have achieved, and will continue to innovate and positively impact our customers lives.
Are you looking to join a caring team dedicated to helping inspire people to live their best and healthiest lives? At ElliptiGO we believe in doing the right thing. We stand behind our products and our people. We work hard and we play hard. We enjoy life and are committed to creating a work environment that is open, honest, collaborative, fun and family-oriented.
