30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Category Archives: Fitness Experts

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  • Athlete, Author and Coach Matt Fitzgerald’s Health Battle Inspires Him to Serve Others

    When Matt Fitzgerald was 11 years old, his father ran the Boston Marathon. “I got to run the last mile with him and cross the…

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  • Keri Cleeremans

    Celebrating The Women of ElliptiGO

    March is Women’s History Month, and ElliptiGO is celebrating the amazing women who inspire us. We have to start with the women who make our company…

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  • Dean Karnazes

    Dean Digs the SUB

    Dean Karnazes, the internationally celebrated endurance athlete and NY Times bestselling author, digs his Sky Blue ElliptiGO Stand Up Bike. And yes, we dig Dean…

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  • Outdoor Elliptical Riding

    Help Your Bottom Line As Well As Your Waistline

    Exercise helps your waistline, but did you know it can also help your financial bottom line? A new study conducted by researchers from leading universities…

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  • Meb at ACSM discussion

    Cross-Training to Extend Competitive Performance

    Cross-training has been demonstrated both by academic research and by elite masters athletes to maintain running fitness while reducing the occurrence and severity of injuries. We provide here two new research studies and a video of a discussion between four-time Olympian Meb Keflezighi and the former president of the American College of Sports Medicine (ACSM) Annual Meeting.

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  • Meb Keflezighi ElliptiGO athlete

    Four-Time Olympian Meb Keflezighi to Speak at Sports Medicine Conference on Benefits of “Cross-Training to Extend Competitive Performance”

    SAN DIEGO, Calif. (May 23, 2016) – ElliptiGO Inc. announced today its title sponsorship of a presentation on the benefits of cross-training by 2016 United…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...