30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

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  • Two Long-Stride Bike riders head on

    Clint Greenbaum – December Rider of the Month

    Clint Greenbaum is the Rider of the Month. A former everyday runner and marathoner, he found a new lifestyle with his ElliptiGO bikes. “When I’m…

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  • Long-Stride Bike and Rider beside

    Nahla Summers – November Rider of the Month

    ElliptiGO caught up with Nahla Summers toward the last days of her 2020 Challenge. Here, she shares the upsides, the downsides, the wonderment, and the…

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  • Arc8, Long-Stride Bike, and Rider

    Richard Ramones – October Rider of the Month

    Richard Ramones lived a physically demanding life serving in the Navy for 20 years. He has since integrated training on his ElliptiGO bike to help…

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  • Geert and Long-Stride Bike

    Geert De Mulder – September Rider of the Month

    “Never let age determine your limits. Only you determine your limits. The difference between success and failure is only determined by how you deal with…

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  • Nikki Shoemaker our August Rider of the Month

    Nikki Shoemaker – August Rider of the Month

    The below article was composed over a month ago, prior to the terrible fires raging in California, including in Santa Cruz where Nikki lives. Their…

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  • Side on SUB with rider beside

    Allen Kilpatrick – June Rider of the Month

    Let the riding do the talking While some riders are happy to chat about their ElliptiGO achievements, others are more elusive, possibly preferring the quiet…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...