30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Posts by Tennille

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  • 2022 World Champs and Rally Weekend Recap

    On Oct. 21-23, 2022, the Global ElliptiGO Riders Club (GERC) and ElliptiGO HQ hosted the 13th Annual ElliptiGO Rally and World Championship here in Solana…

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  • Jorge Lee – September Rider of the Month

    Good vibes – it’s something we’re all searching for these days! Keeping a positive attitude can be challenging when life presents us with tough news…

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  • Take A Peek At Our Growing ElliptiGO Library

    It’s not hard to find someone with a nice thing to say about ElliptiGO bikes. You’ll see glowing reviews on our website, posts on our…

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  • Kim Rose – August Rider of the Month

    What does it take to transform your body, your confidence, your life? You might think you need to change everything, when, in fact, one small…

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  • How To Keep Cycling After Iliac Artery Endofibrosis And Other Bike Seat Issues

    It’s no secret that a traditional bike seat can cause a lot of pain. From simple discomfort while riding to serious arterial conditions, bike seats…

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  • ElliptiGO is the Official Cross Trainer of Camp Runabout

    ElliptiGO is proud to announce that we will again be the Official Cross Trainer of Camp Runabout for their September 8-11, 2022 event. Camp Runabout…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

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    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

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    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...