Tips from Keri for Spring Cleaning Your GO!

It’s GO Time!

The hands of spring have finally broken winter’s grip and it’s time to get those ElliptiGOs out and cleaned! Over a decade in, I have come to the realization that many of us are enjoying the ride versus taking care of the steed we enlist for our workouts! Not to worry! Cleaning and maintaining your GO, even if you are not mechanically inclined, is straightforward and therapeutic. Free therapy, how can we go wrong!

Let’s start with taking a step back and really looking at your bike. For many of us, it’s easy to see past all the dirt, grime and random webs hanging down (I know some of you named the little critters whose home is in your grips or stem). But even those insects and arachnids impact the function of your GO. 

The majority of this article will be applicable to all riders, but there are some differences between models of GOs, please take note if I’m calling your bike(s) out specifically.

We want to clean all the hard-earned dirt and grime, but we will not use a hose! This is a cosmically debated topic, I know, but do not use your hose. I use our Muc-Off cleaning kit because it comes with everything I need to clean my 11R (and SUB). You will need at least two rags. One you can be proud of that collects all the ick you’ve removed and one to ensure there isn’t residual cleaner on the bike. 

Break the bike down into sections. Start with the front of the bike. For this, we will not use a lot of bike cleaner on your cockpit. Spray a bit of cleaner on the rag and wipe down your grips, bar-ends, brake levers, shifter and handlebars.  Wipe down the stem and steering column. {Pro-tip, if you feel comfortable, you can pull the brake cables from the levers and add a few drops of lube into the housing}. 

For those with an 11R or 8S, which  have the folding steering column, slide the collar up and wipe down the mast and base underneath. Make sure to then use your clean rag to remove any residue from the cleaner.

Continue down the frame head tube and fork. Check your cables for any cracks or splits. Especially the connection at the controls on the handlebars. Elliptical bike users, check the front brake, specifically the silver noodle that sits in your brake arm. Make sure it’s not bent or cracked or being pulled under the frame!

MSUB riders! Your suspension fork is due for some service. Make sure to check the fork air pressure using the shock pump and then schedule lower leg service with your local bike mechanic.

Next, rotate your steering column side-to-side. Note if it rotates smoothly or if it sounds rough or actually gets stuck on one side of the rotation. Check for any headset play by pulling on the handlebars front to back. If the rotation is sticky or you have play, call me. 

Now wipe off your rim. As you do this, inspect your rim for wear. There is (except the MSUB/RSUB) a black wear indicator in the middle of the front and rear rims. If this black indicator is no longer visible or your rim looks like it’s warping, then give me a call. Also, while inspecting your rim, this is a good time to check your spoke tensions. On the front wheel, grab the spokes closer towards the rim and give a little squeeze. They should feel uniform in tightness. If you have any loose or missing spokes, give me a call.

Now check out your tire! Is it flat? If it is inflated, look at the sidewalls, is it crosshatched? (“X” marks along the edges of the tire) Does the tire have any major cuts or signs or can you see the actual threads through the rubber? If so, you need a new tire. Check your brake pads (stand-up bike users, you do this too, if you squeeze your front brake lever and if it touches your grip, you need new pads). 

Continue cleaning along the frame. Those that have our elliptical bicycles, check out your tracks and load wheels. Load wheels do not have seams across them. If you spot what looks like a seam, that is a crack and that means the load wheels need replacement. Your tracks are worn if they are no longer black! Use your cleaning rag to wipe off the load wheels and track inserts. Then wipe down with your dry, clean rag. Elliptical bike users, inspect your cable housing. Is it pinched? Is it cracked? Those with MSUB/RSUB frames, make sure you clean the belly of the frame! You collect lots of fun muck under there! 

Now the real fun begins! The drivetrain! Muc-Off drivetrain cleaner is amazing and also biodegradable! (you may want gloves for this next part anyway unless you are like me and enjoy showing off hard worked hands). Spray the drivetrain cleaner on the rag to prevent overspray into areas we don’t want the degreaser getting. Cycle the chain through your rag to remove the old grime and grease. Hold the rag against the chainring (inside for elliptical bikes and outside for stand-up bikes). Slowly rotate the drivearms/pedals so that you can remove excess buildup on the chainring. For those with a cassette, use the Muc-Off cassette brush. (spray the degreaser down into the cassette, do not spray across the cassette). 

For Elliptical bike owners, check your rear brake pads and your hub alignment. Look at your shifter cable as it’s attached into the rear wheel- is it frayed? You can wipe off your hub and cable. Standup bike riders, check your rear pads. Check the rotor. You can clean your rotor with alcohol, not the chain degreaser! All riders, inspect your spokes. On this wheel, you grab the spokes that are straight, not crossed, see photos below. If they are loose or broken- you got it- call me!

Check the rear rim and tire for any wear similar to the front rims and tire. Inflate both tires to the recommended PSI. Cycle the drivetrain by hand and make sure it sounds good. Standup bike riders, shift through your gears, watching the chain engage with each cog on the cassette. 

Once you’ve finished cleaning and reviewing your GO, stand back and bask in its shiny triumph! Now go out and get it all dirty again!

For any questions about how to clean your GO or if you run into issues, shoot me an email: [email protected] or give me a call: 888.796.8227! Happy Riding! 





19 Responses

  1. Jane LeGore says:

    Awesomeness!! Thank you, Keri!!! 🤗💕

  2. Tim Cass says:

    Can the cleaner be purchased by itself?

  3. Ron McCoy says:

    My 8C is no longer shifting. The dots on the hub are aligned as I understand they are supposed to be. I push the lever repeatedly until finally it grabs a gear. I miss running on my elliptigo. Any suggestions?

  4. Andrew Himes says:

    Why not use a hose? In the absence of an explanation, your advice seems mysterious! If my bike is covered with mud or dirt, a hose seems like an obvious first step to getting it clean. Can you say more about why a hose is a bad idea?

    • Tennille says:

      Thank you for the feedback. I could understand wanting to use a hose as a quicker solution to removing mud and debris. The reason hoses can be more of an issue than a help are the bearings on the bike. Hose means different things to different people. Some use just a trick of water, others use a pressure washer for faster results. Water and especially pressurized water can get past the seals of the load wheel bearings, drive arm bearing, bottom bracket, headset bearing and, even worse, the internal hub. On an MSUB/RSUB, you should run the risk of corroding the bottom bracket or headset, but aside from never drying off the drivetrain completely, those models would be the only ones that may do better with hose use.

      It’s a personal preference. We recommend not using a hose on ElliptiGO bicycles. The customer can certainly use what is best for them, but for long term use and reduce protentional issues, would be best to use bucket and sponge or rag and cleaner.

      Please let us know what other questions you have.

      Keri Cleeremans
      ElliptiGO Service Manager
      858-222-7309 direct

  5. Eric Korevaar says:

    Nice article Keri! It may be a bit advanced for me, though, when you and Elliptigo headquarters are so close by!

  6. Ken Pevay says:

    What a great article Keri, thanks for all the tips.

  7. James says:

    Great information as always Keri, I also responded to Omar’s request for Truth on why the load wheels crack on 85% of the people.

  8. Steve T says:

    Great, informative article – thank you! I’ve had my 8C for 4 years and, other than annual washing and basic lubrication, haven’t (yet) had to do more major maintenance. Not only does your article spell out in a single context all of the issues and maintenance to consider, it provides how-to links AND – something sadly unusual in these times – an email address, phone number, and a human contact for if/when DIY challenges come up. Just one more reason why I love my GO and the company that created and supports it!

  9. Bob R says:


  10. Robin says:

    Keri = Elliptigo and Elliptigo = Keri. Best customer service ever! Thanks for the article and please forgive me for having used a hose 😱. Will never do it again, promised!!!!

  11. Stu says:

    Thanks Keri, I didn’t know I was supposed to CLEAN my 11R…..Your video assisted me in changing my oil but your fingers are smaller than mine when turning the plug!
    I always wipe my tracks and wheels with Armor All before I ride..and haven’t had a wheel problem since I started doing it. I do replace the set when the black starts to shine ! Thanks again…customer service is excellent…keep up the good work (raise)

  12. Keri Cleeremans says:

    Thank you GO community for your continued support and feedback! Please feel free to shoot me an email: [email protected] and I will be happy to go over your questions or concerns. Cheers- Keri

  13. Robert Visbal says:

    Great article, lots of good tis. Question, I see where one writer wipes his tracks and wheels (assuming load wheels) w/ArmorAll. I’ve used Windex (low chemical/abrasion) AFTER every ride. Occasionally I’ll use “Goo-B-Gone” to clean up some of the wax that has seeped through the tracks. Is there a “better” recommended method?

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